Yes, I'm a royal TM Streamyx client. Not at this moment.
My housemates called me last week to tell me that they couldn't online for half a month. So I called 100 (TM client line) to ask for technician to come and check. They did come the next day which is quite efficient for me. The technician examined the wire and found out that the wire at the roof top was spoilt. But he refused to fix it. According to him, it's too high and dangerous for him, if he ever falls down, he has nobody to claim the medicine (or whatsoever) payment. He asked us to call wireman to come and fix it.
Okay, we couldn't do anything to him. I then discussed with my housemates, they refused to bear the wireman cost as they are moving out next month. They suggested to terminate the service, but the problem is we are still bound with the minimum-1-year-subscription. And thus I consulted another TM technician (my close friend's dad), he said this is for sure within TM responsibility! I was angry to hear that, having no choice, I made a complaint to TM yesterday (I kinda have consumerism awareness one).
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Until this moment while I'm typing this out, I haven't received any reply nor call from TM.. But I'm still waiting for a positive answer. Will update you regarding this soon...
I'm so sui (unlucky) these few days. *sigh* I should not be in charge in this kind of thing at the first place (kind of irresponsible to say this). But I'm really disappointed with my housmemates. Why there are so many problems to face each day...
My housemates called me last week to tell me that they couldn't online for half a month. So I called 100 (TM client line) to ask for technician to come and check. They did come the next day which is quite efficient for me. The technician examined the wire and found out that the wire at the roof top was spoilt. But he refused to fix it. According to him, it's too high and dangerous for him, if he ever falls down, he has nobody to claim the medicine (or whatsoever) payment. He asked us to call wireman to come and fix it.
Okay, we couldn't do anything to him. I then discussed with my housemates, they refused to bear the wireman cost as they are moving out next month. They suggested to terminate the service, but the problem is we are still bound with the minimum-1-year-subscription. And thus I consulted another TM technician (my close friend's dad), he said this is for sure within TM responsibility! I was angry to hear that, having no choice, I made a complaint to TM yesterday (I kinda have consumerism awareness one).
...
...
...
Until this moment while I'm typing this out, I haven't received any reply nor call from TM.. But I'm still waiting for a positive answer. Will update you regarding this soon...
I'm so sui (unlucky) these few days. *sigh* I should not be in charge in this kind of thing at the first place (kind of irresponsible to say this). But I'm really disappointed with my housmemates. Why there are so many problems to face each day...
4 comments:
You never know the true meaning of "sui" if you are not like me in the past two months.
And oh well, things happen.
Things come worst when I have to deal with people whom I'm not close to... *sigh*
Things come worst when I have to deal with people whom I'm not close to... >>> No things became worse for me talking to any unknown ;)
But things is definitely bad when you are dealing money with people...
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